Privacy Policy

Last updated: October 9, 2026

Nereus, Inc. (“Nereus,” “Company,” “we,” “us,” or “our”) is an AI company that provides a water and energy intelligence SaaS platform, allowing companies in the energy sector to track facility metrics, predict data trends, and obtain AI-powered business intelligence (the “Platform”).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:

Visit our website
Use our SaaS platform
Interact with our AI assistant, Ask Nereus
Communicate with us in a business context

Ask Nereus is an AI-powered assistant that answers general and technical questions about water facilities and equipment (including cooling towers), provides explanations of operational issues, and may offer remediation recommendations.

By using our website or Services, you agree to the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to information we collect:

When you interact with our website (e.g., marketing inquiries)
When you communicate with us via email, phone, text message, or in person
When you register for and use our Platform
When you interact with Ask Nereus
From third parties that support our business operations

Our Services are primarily offered to businesses and organizations in the energy and water sectors. We do not generally market directly to consumers.

2. How We Collect Data

We collect information in the following ways:

2.1 Information You Provide Directly

A. Website & Marketing Data

When you fill out forms, request demos, download materials, or contact us, we may collect:

Identity Data: First name, last name, employer, job title
Contact Data: Email address, phone number, mailing address
Professional Data: Company name, industry, role
Communication Data: Messages, inquiries, feedback
Marketing Preferences

B. Platform & Account Data

When you register for and use our Platform:

Account Data: Name, username, email address, password
Profile Data: Preferences, settings, usage history
Facility Data: Operational metrics, water chemistry data, equipment information, and related analytics inputs
User-Generated Content: Queries submitted to Ask Nereus, uploaded files, or technical descriptions

C. Ask Nereus Interactions

When you use Ask Nereus, we may collect:

Questions and prompts submitted
Contextual facility data provided in queries
Generated responses
Interaction metadata

We use this information to:

Provide relevant responses
Improve system performance
Enhance safety and reliability
Refine AI models (in aggregated or anonymized form)

3. Information Collected Automatically

When you access our website or Platform, we may automatically collect:

3.1 Technical Data

IP address
Browser type and version
Operating system
Device information
Login timestamps
Pages viewed
Referring URLs

3.2 Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze usage patterns
Enhance security
Personalize user experience

You may configure your browser to refuse cookies. However, some features of the Platform may not function properly without them.

3.3 Analytics & Aggregated Data

We may collect and generate aggregated, anonymized, or statistical data derived from user activity. Aggregated data does not identify individuals and may be used to:

Improve the Platform
Develop new features
Conduct research and benchmarking
Produce industry insights

4. How We Use Information

We use collected information to:

Provide, operate, and maintain our Platform
Deliver AI-powered insights and recommendations
Improve analytics accuracy and system performance
Respond to inquiries and provide customer support
Send technical notices, updates, and security alerts
Monitor usage trends and platform reliability
Protect against fraud, misuse, or unauthorized access
Comply with legal obligations

We do not:

Sell personal information
Rent personal data
Share personal information for third-party advertising

5. Sharing of Information

We may share information in the following limited circumstances:

5.1 Service Providers

With trusted vendors and subprocessors who:

Host infrastructure
Provide cloud services
Support analytics or monitoring
Deliver customer support tools

All service providers are contractually bound to maintain confidentiality and appropriate data protection safeguards.

5.2 Legal Compliance

We may disclose information if required to:

Comply with applicable law
Respond to lawful requests
Protect rights, property, or safety
Enforce our agreements

5.3 Business Transfers

In connection with a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.

5.4 With Consent

We may share information with your explicit consent or at your direction.

6. International Data Transfers

Nereus is based in the United States. Information may be processed in the U.S. or other countries where we or our service providers operate.

By using our Services, you consent to the transfer and processing of information in accordance with this Privacy Policy.

7. Data Security

We implement appropriate technical and organizational measures designed to protect personal data, including:

Access controls
Encryption where appropriate
Secure cloud infrastructure
Monitoring and logging
Role-based data access

Access to personal data is restricted to personnel and service providers with a legitimate business need.

In the event of a data breach, we will notify affected parties as required by applicable law.

8. Data Retention

We retain personal data only as long as necessary to:

Provide Services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements

We may retain anonymized data indefinitely for analytics and research purposes.

9. Children’s Privacy

Our website and Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If you believe we may have collected such information, please contact us and we will take appropriate action.

10. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion
Restrict or object to processing
Withdraw consent (where applicable)

To exercise these rights, please contact us at: 0

10.1 Account Information

You may update your account information at any time through your account settings or by contacting us.

10.2 Promotional Communications

You may opt out of promotional emails at any time. We may still send operational or account-related communications.

11. Analytics by Third Parties

We may allow third-party analytics providers to collect information about usage of our website and Services to:

Analyze engagement
Improve performance
Understand feature usage

These providers may use cookies and similar technologies subject to their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date above.

If changes are material, we may provide additional notice through the Platform or via email.

We encourage you to review this Privacy Policy regularly.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Nereus, Inc. Email: grant@nereuswater.com Website: https://asknereus.com